💰 Contact Center Commerce. Simplified for Amazon Connect.
C3 for Amazon Connect is a collection of AWS resources to help you collect payments over the phone with Amazon Connect using C3 Payment.
Being a PCI DSS Level 1 Service Provider, Customer Dynamics takes compliance seriously. C3 for Amazon Connect is designed to help you achieve and maintain PCI DSS compliance while taking payments.
To learn more about C3 and PCI compliance, please visit our PCI compliance documentation.
C3 for Amazon Connect uses the AWS Cloud Development Kit (CDK) to deploy the necessary resources directly to your AWS account in a newly created stack. No manual importing of resources required!
Allow customers to pay with either their credit card or bank account. C3 for Amazon Connect supports customer choice in the payment process.
C3 for Amazon Connect enables you to collect payments over the phone without the need for an agent. Customers can enter their payment details securely using their phone's keypad.
While talking to a customer, your agents can securely take payment from the customer without ever seeing or hearing the payment details.
After a successful payment, customers can receive a receipt for their transaction via email—complete with your name and logo.
C3 for Amazon Connect can be integrated with Salesforce to provide a seamless experience for your agents. Agents can take payments directly within Salesforce using the C3 Payment Request app.
For existing C3 customers, please refer to the Getting Started Guide to get started with C3 for Amazon Connect.
Not a C3 customer yet? Contact us to learn more about how C3 can help you collect payments over the phone with Amazon Connect.