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[Bug]: When initiating a Send transaction for a token on a different network, users might be presented with an 'Insufficient balance' warning, some token details page options missing #12678

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sleepytanya opened this issue Dec 13, 2024 · 2 comments
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regression-RC-7.38.0 Regression bug that was found in release candidate (RC) for release 7.38.0 Sev2-normal An issue that may lead to users misunderstanding some limited risks they are taking team-assets team-wallet-ux type-bug Something isn't working

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@sleepytanya
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sleepytanya commented Dec 13, 2024

Describe the bug

When initiating a Send transaction for a token on a different network, users might encounter a situation where the token balance does not load immediately, an 'Insufficient balance' warning and preventing the transaction from being created.

To resolve this, users are required to click on the asset picker and re-select the token, after which the correct balance is displayed.

Update

The presence of performance issues is quite noticeable when a user switches between tokens on different networks and affect different areas:

  • a noticeable delay for the swap screen to load following a network switch
  • certain functionalities, such as the buy or swap options, might not be immediately available on the swap screen

Related:

#12679

#12711

#12546

#12753

Expected behavior

Screenshots/Recordings

token_balance.mov
Image
performance.mov
Image

Steps to reproduce

  1. Switch to 'All networks' view
  2. Select token on a different network
  3. Start Send transaction

Error messages or log output

Detection stage

During release testing

Version

v7.38.0(1514)

Build type

None

Device

iPhone 15

Operating system

iOS

Additional context

No response

Severity

No response

@sleepytanya sleepytanya added regression-RC-7.38.0 Regression bug that was found in release candidate (RC) for release 7.38.0 Sev2-normal An issue that may lead to users misunderstanding some limited risks they are taking team-assets team-wallet-ux type-bug Something isn't working labels Dec 13, 2024
@github-project-automation github-project-automation bot moved this to To be fixed in Bugs by team Dec 13, 2024
@github-project-automation github-project-automation bot moved this to To be fixed in Bugs by severity Dec 13, 2024
@sleepytanya sleepytanya changed the title [Bug]: When initiating a Send transaction for a token on a different network, users might encounter a situation where the token balance does not load immediately, an 'Insufficient balance' warning and preventing the transaction from being created [Bug]: When initiating a Send transaction for a token on a different network, users might be presented with an 'Insufficient balance' warning, some token details page option missing Dec 14, 2024
@sleepytanya sleepytanya changed the title [Bug]: When initiating a Send transaction for a token on a different network, users might be presented with an 'Insufficient balance' warning, some token details page option missing [Bug]: When initiating a Send transaction for a token on a different network, users might be presented with an 'Insufficient balance' warning, some token details page options missing Dec 14, 2024
@sleepytanya
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sleepytanya commented Dec 18, 2024

@salimtb identified here that missing Swap button is not due to the performance issue

@sleepytanya
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The bug with token balances displayed as 0 appears to be not related to the performance issue. Here is a separate ticket for that: #12855

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Labels
regression-RC-7.38.0 Regression bug that was found in release candidate (RC) for release 7.38.0 Sev2-normal An issue that may lead to users misunderstanding some limited risks they are taking team-assets team-wallet-ux type-bug Something isn't working
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Status: To be fixed
Status: To be fixed
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